Support · 帮助与联系

Waymark support

Questions, problem reports and privacy requests: contact@infinite-innovation.com. Please include your device and system version and, for an update, its link.

Subscriptions

Waymark Premium is billed and renewed by the store you bought it from. To change or cancel it, open Apple subscriptions or Google Play subscriptions. Cancelling stops the next renewal; access normally continues until the paid period ends. To restore a purchase on a new device, sign in to the same store account and open Profile → Waymark Premium → Restore purchases.

Account and data

You can use Waymark without an account. Imported documents stay on your device; signing in does not upload them. To delete your account and cloud data, use Profile → Delete account and cloud data in the app or follow the account deletion steps. Deleting an account does not cancel a store subscription.

Official information

Waymark is an independent tool, not a government service, migration agent or law firm. Every update links to its dated official source. If a summary looks wrong, email us the link and we will check it against the source.

See also the privacy policy and terms of use.

中文说明

使用问题、错误报告和隐私请求请发邮件至 contact@infinite-innovation.com，请写明设备和系统版本，反馈资讯问题时附上链接。订阅由购买时的商店扣费和续订，可在 Apple 或 Google Play 的订阅管理中修改或取消；换新设备后登录同一商店账号，在“我的 → Waymark Premium → 恢复购买”即可恢复。不登录也能使用，导入的文件保存在本机，登录不会上传。删除账号请在 App 的“我的 → 删除账号与云端数据”中操作，删除账号不会自动取消商店订阅。Waymark 是独立工具，不是政府服务、移民代理或律师事务所，每条资讯都附有官方原文链接。